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Frequently Asked Questions

Find answers to common questions about our products and services

General Questions

What is CodeWare?

CodeWare provides premium gaming tools and software including cheats for COD and Fortnite, and a script hub for Roblox. We focus on delivering undetected, high-quality products with excellent customer support.

How do I get started?

Browse our products page, select the product you want, choose your preferred duration, and complete the purchase. You'll receive your key or download link instantly via email and Discord.

Is my payment secure?

Yes! We use industry-standard 256-bit SSL encryption for all transactions. We accept credit cards and cryptocurrency payments through secure payment processors.

Product Questions

Are your products undetected?

Yes, all our products are currently undetected. We maintain a 99.9% undetected rate since 2023 with zero bans reported. We update regularly after game patches to ensure continued safety.

What's the difference between COD External and Fortnite Private?

COD External is for Call of Duty games (Warzone, MW3) and Fortnite Private is for Fortnite. Each is game-specific with features tailored to that game. Premium CodeWare is for Roblox and includes a script hub with multiple game scripts.

How does Premium CodeWare work?

Premium CodeWare is a key that unlocks premium features in our Roblox Script Hub. The script hub itself is free and includes basic scripts. Purchase a premium key to unlock auto-joiner for SAB and other games, 50+ private scripts, and exclusive features.

What games are supported?

We support Call of Duty (Warzone, MW3, etc.), Fortnite, and Roblox. For Roblox, our script hub works with 50+ different games including SAB, Arsenal, Blox Fruits, Phantom Forces, and more.

Technical Questions

What are the system requirements?

Requirements vary by product. Generally: Windows 10/11 (64-bit), 4-8GB RAM, modern Intel/AMD CPU. For Roblox scripts, you need a compatible executor. Check individual product pages for specific requirements.

Do I need to disable antivirus?

For COD and Fortnite products, yes - you'll need to add an exception to your antivirus. This is standard for all gaming tools. Our products are safe and contain no malware.

How often are products updated?

We update immediately after major game patches (usually within 24 hours). Premium CodeWare receives weekly script updates with new features and games.

Can I use this on AMD/Intel?

Yes! All our products work on both AMD and Intel CPUs. We support processors from 2015 and newer.

Payment & Refunds

What payment methods do you accept?

We accept credit cards (Visa, MasterCard, Amex) and cryptocurrency (BTC, LTC, SOL, ETH, USDT). All payments are processed securely.

Do you offer refunds?

Yes! If our product doesn't work on your system after our support team has tried to help resolve the issue, we'll process a full refund within 24-48 hours. See our Refund Policy for full details.

How long does it take to receive my key?

Keys are delivered instantly after payment confirmation - typically within 1-5 minutes. You'll receive your key via email and Discord DM.

Support Questions

How do I contact support?

You can reach us via Discord (fastest response), email at support@codeware.com, or submit a ticket through our website. Average response time is under 30 minutes.

What if my product stops working?

Contact support immediately. Most issues are resolved quickly with troubleshooting. If it's a game update issue, we'll have a patch out within 24 hours. If we can't fix it, you're eligible for a refund.

Do you offer a trial or demo?

For Roblox, yes - the CodeWare Script Hub is free to use with basic scripts. Purchase Premium CodeWare to unlock premium features. For COD and Fortnite, we offer 1-day options as a low-cost trial.

Still Have Questions?

Our support team is here to help 24/7

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